The recent debate about stroller crowding on the TTC in Toronto highlights ongoing problems with both the TTC AND with US. This is what I see needs doing:
1. Increase the capacity of the system
2. Improve the design of transit vehicles
3. Be nicer!
The TTC is working on the first two – the third is up to us!
An accessible, efficient, and FRIENDLY public transportation system is a sign of a great city. Let’s figure this out TO!
The Mobility Project 
Here’s a little article pointing to the need to be nice!
http://www.theglobeandmail.com/commentary/ease-up-stroller-warriors-and-try-a-little-tenderness/article7888730/?service=mobile